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We take our customer care very seriously. While our aim is to make our
website easy to understand, and navigate we know there are times when you may
need a bit of assistance.
We have provided a number of ways for our Customer Care team
to help you:
For product information or assistance:
tim@neptronixcomputers.com
For service inquiries or assistance:
tim@neptronixcomputers.com
For customer support or assistance:
tim@neptronixcomputers.com
We will respond to you within 48 hours, during regular
business hours. All email correspondence is completely confidential. Customers may also use our toll free telephone support center to contact a
service representative during regular business hours:
Please send any specific information about your request so we
can direct it to the appropriate people:
Live Customer Care Center
1-866-727-6588
Monday to Friday 9:00am to 4:30pm (EST)
Saturdays, Sundays and federal holidays please leave a
message. A customer representative will contact you within 24 hours of the
first business day.
1-866-727-6588
Send your inquiries to:
Neptronix Computer Solutions
Attention: Customer Care Center
PO Box 2324
Columbus, IN
47202
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